More than just patient comms. We help you drive revenue.
Solutionreach is a patient engagement platform helping dental practices grow and achieve results like:
Solutionreach keeps the revenue cycle moving for dental teams
- +$95k revenue from recall
- 2x more appointments and patient leads
- <5% no-show rate
- <30 min/day on recall activities
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This dental group grew recall revenue to over $11M per year with Solutionreach
80% of our practice is recall appointments. So, keeping those patients coming back is what stabilizes our business and makes it more predictable for future budgeting and growth.
- Chief Operating Officer, Texas-based Dental Service Organization
Why dental practices choose Solutionreach to engage their patients.
If your front desk is chasing balances, they’re not filling the schedule.
Too much manual follow-up
Your front office is stuck making patient calls, leaving voicemails, and tracking follow-ups with spreadsheets.
Patients don’t respond to calls
Voicemails turn into phone tag. Balances stay open longer while you wait for a call back.
No clear visibility
You don’t know who needs a reminder, who needs a link to pay, and what’s already been sent.
When balances sit unpaid, your front desk ends up doing the same work over and over: calling, leaving voicemails, sending statements, and trying to catch people at the right moment.
Dental teams use Solutionreach to grow their bottom line. We’ll show you how.
HOW IT WORKS
Start with your patient list
Sync with your dental practice system (or import) so you’re working from real patient data.
-Chief Operating Officer, Texas-based Dental Service Organization
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Grow your dental practice revenue today
Frequently asked questions
1) How does Solutionreach help dental practices grow revenue?
By keeping follow-up consistent across the patient journey — recall and appointment reminders to reduce no-shows, two-way texting to cut phone tag, and easy payment options so balances don’t sit.
2) How is Solutionreach different from other patient engagement platforms?
Many platforms handle one piece. Solutionreach connects the workflow — from reminders and texting to payments and follow-up — so your team isn’t stitching together tools. We’ve been in patient communications for 20+ years, so you gain the peace of mind you’re working with a reliable and stable partner.
3) What results have dental teams seen with Solutionreach?
Practices use Solutionreach to improve follow-up and see outcomes like:
+$95K revenue from recall
2× more appointments and patient leads
<5% no-show rate
<30 min/day on recall activities
Results vary by practice.
Both. We support SMB practices and multi-location groups — from 1 location to many — with workflows that can scale as you grow.
4) Is Solutionreach for small practices or larger groups?
Yes. You can tailor reminders and recall outreach to your practice’s workflows and timing—so patients get clear messages and your team spends less time doing manual follow-up.
5) Can we tailor messaging for common dental workflows (recall, hygiene, treatment follow-ups)?
“Solutionreach has brought us closer to our patients.”
CUSTOMER WiNS
Toni Livernois
Manager, Norwich Optometry
“We love Solutionreach because it’s a game changer for our practice, our patients, and our team.”
CUSTOMER WiNS
Kiana LeBeau
Optical Sales Associate, Westchester Eye Care
“Providing our practice with up-to-date communication with our patients through your text messaging system is amazing.”
CUSTOMER WiNS
Cassandra Laramee
Front Office Manager, Arizona Eye Institute
Keep your schedule full
Send automated reminders for cleanings, follow-ups, and upcoming appointments, reducing manual work while keeping schedule full.
Features: Patient recall, automated appointment reminders (text/email/voice)
2
Make it easy to pay
No more payment chasing and phone tag. Confirm coverage and send a secure payment link so patients can pay quickly.
Features: Insurance verification, secure payment links (debit, credit, HSA, or FSA)
3
If a balance is still open after the visit, send gentle reminders so your team isn’t playing phone tag chasing payments.
Features: Automated payment reminders (text/email/voice)
4
Follow up automatically on balances
Track replies and status in one place
See who responded, who paid, and who still needs a follow-up. Without digging through notes.
Features: Unified inbox, conversation history, and reporting