Reduce missed appointments with automated patient scheduling
Solutionreach makes it easy to book, confirm, and manage appointments with a modern platform that cuts no-shows and keeps your schedule full.
Customers speak: cutting no-shows with Solutionreach
- Online self-scheduling with real-time availability (works with your PM/EHR).
- Automated recalls & reminders that bring patients back and reduce no-shows.
- Two-way texting to confirm, reschedule, and quickly fill last-minute gaps.
"We do several reminders with a notice about our cancellation fee and we have a no-show rate of less than 5%."
Park Slope Eye
Dr. Justin Bazan, O.D.
"With Solutionreach, our no-shows are really low. We see about 100 patients a week, and we might have one no-show a day, if that."
Balikian Plastic Surgery
Ashley Anselm
"The text format for reminders is so much easier. Our no-show rate has dropped by about 55%."
Citrus Heights Dental
Tanya Mazur
So. Many. Integrations.
Solutionreach integrates with 400+ practice management and EHR systems. On the off-chance we haven’t integrated with yours, we’ll look into building it.
This dental practice cut no-show rate to 1%
With two-way texting through Solutionreach, this practice exchanges 5,000 patient messages a month — keeping its no-show rate near 1%.
Appointment Reminders
Send patients personalized text, email, or voice reminders with the ability to instantly cancel or reschedule.
Two-Way Texting
Text patients in real time from your office number or website. Perfect for confirming prescriptions and payment, requesting insurance, and answering patient questions.
Digital Patient Intake
Streamline the patient intake process by automatically sending intake forms to new patients prior to their appointment.
Phone System and Patient Caller ID
See which patient is calling before you pick up the phone. Caller intelligence seamlessly integrates with your GoToConnect phone system and practice management system.
Patient Surveys
Request feedback from patients with surveys. Customized by patient group and automatically sent while the experience is still fresh.
Features that help you reduce no shows
Frequently asked questions
What is Solutionreach?
Solutionreach is an all-in-one patient engagement platform that layers online scheduling, automated reminders/recalls, and real-time two-way texting on top of your existing systems to keep schedules full and get paid faster.
Can this really reduce no-shows and boost visit volume?
Yes — because patients get timely reminders and can confirm, cancel, or reschedule by text, which cuts friction and last-minute gaps. Solutionreach even recommends proven reminder cadences (like “3 week-3 day-3 hour”) and supports text replies that trigger confirmations or cancellations automatically.
Does Solutionreach replace our PM/EHR?
No. It works alongside your PM/EHR and syncs data through deep integrations (400+ systems) so your team can use scheduling, reminders, recalls, and texting without changing your core system.
Solutionreach syncs patient and appointment data from your PM/EHR; when supported by your system, it can also write back key updates — like confirmed appointments, scheduled slots from SR Schedule Pro, or intake data — so your records stay accurate. Write-back availability depends on the specific PM/EHR and integration level.
How do integrations (and “write-backs”) actually work?
Breadth + depth: a comprehensive platform (scheduling, reminders/recalls, two-way texting, payments, and more) built on robust PM/EHR integrations, with SR Conversations for real-time texting and hands-on onboarding/support. That combination helps practices scale from single office to multi-location groups without juggling point tools.
